It is recommended to wear reading glasses when you have difficulty seeing nearby objects clearly, such as books, newspapers, computer screens, mobile phones, etc. This may manifest as symptoms such as headaches, eye strain, blurred vision, pain or tension around the eyes, difficulty focusing on nearby objects, difficulty reading for long periods of time, etc. If you are 40 or older, you may need reading glasses, as this is generally the age when presbyopia begins to develop. Presbyopia is a vision condition that makes it more difficult to focus on nearby objects. It is important to consult an optometrist or ophthalmologist for a comprehensive eye examination if you think you may need reading glasses. They will be able to determine whether you need reading glasses and which prescription is most suitable for you.

All our reading glasses and polarized sunglasses for adults are designed in the South of France, near Saint-Tropez. They are then made in Taiwan by a small family business. We have worked with the same company since Maison K-Eyes was founded in 2004. Why Taiwan? We chose this small island for its expertise, high quality standards, and the innovative materials and cutting-edge technology available at highly competitive prices.

It has always been essential for our small French company to offer unique, well-designed, and affordable frames to accompany you every day.

Most of our frames are made from injected polycarbonate. This is a lightweight, comfortable material for everyday wear that is highly resistant to impacts and scratches.

Our children's sunglasses, on the other hand, are made from BPA-free TPEE (thermoplastic elastomer). TPEE is a recyclable, non-toxic, hypoallergenic material that is safe for children. It is also soft, flexible, and impact-resistant, making it ideal for outdoor activities and play.

You can find a detailed list of the materials used in our glasses on each product page under the “Technical Specifications” tab.

Single-vision For seeing up close. These lenses have scratch- and smudge-resistant coatings.

Bifocal or double-vision For seeing up close in the sun with just one pair of glasses. They have scratch- and smudge-resistant coatings.

Blue Light Protection To protect your eyes from screens. They are available with or without prescription lenses and filter approximately 40% of blue light.

All our optical lenses are BPA-free acrylic. This material provides excellent optical clarity and high impact resistance.

Polarized sunglasses lenses made of BPA-free acrylic. Our polarized lenses feature anti-glare, anti-scratch, and anti-smudge treatments, as well as Category 3 UV400 protection to protect your eyes from 100% of UV rays. They reduce glare while enhancing contrast.

Sunglasses lenses made of BPA-free cellulose triacetate. Our sunglasses lenses feature Category 3 or Category 2 UV400 protection. To find out which type of lens is used, click on Technical specifications on each model’s page.

To keep your glasses in perfect condition, store them in their case when you are not using them. Keep them in a dry place at room temperature, away from heat sources.

Clean the lenses with clean water. Gently wipe the lenses with a soft, clean, dust-free cloth to avoid scratches.

To clean all or part of your glasses, never use detergent, solvent, hydrocarbons, or corrosive products.

To determine the diopter strength you need, simply take a diopter test. Download the test available on each product page, then try to read the texts from a distance of about 30 cm. Each text corresponds to a diopter strength, and yours will be the one corresponding to the text you can read without difficulty. Nevertheless, always try to choose the lowest diopter strength among those that suit you.

Here are some tips for finding out your diopter strength:

- Use your old reading glasses or those of someone close to you and take a reading test. Note: you will find the corresponding prescription inside the temples of the glasses.

- You will find your prescription on your ophthalmologist's prescription. If your ophthalmologist prescribed you glasses for presbyopia, they will have indicated a positive number ranging from +1 to +3.5.

- You can also follow the recommendations generally made by presbyopia specialists:

+1 ≃ 40 years old
+1.5 ≃ 45 years old
+2 ≃ 50 years old
+2.5 ≃ 55 years old
+3 ≃ 60 years old
+3.5 ≃ 65 years old and over

We invite you to sign up for stock alerts on product pages to receive real-time updates when your favorite models are restocked. Simply click the "Notify me when available" button and enter your email address.

Please note that the models in the Great Deals section are end-of-line items and will therefore not be restocked. 

Once your cart has been confirmed and your order has been paid for, you will receive an order confirmation email. If you have not received this email, please check your spam folder. You can also visit our website, go to your account, select the "Orders" tab, and access all your past orders.

If you have not received the email informing you that the package has left our warehouse, you can quickly contact our Customer Service via our contact form or at +33 3 84 88 20 03 to modify or cancel your order. We will do our utmost to respond to your request.
Once you have received the email confirming that your order has been handed over to the carrier, you will no longer be able to make any changes or cancel it. In that case, you will need to wait until you receive your shipment and then return it.

If you have forgotten your password, click “Forgot your password?” on the login page for your customer account. Then enter the email address you used when creating your account. You will receive a temporary link by email to reset your password.

All our orders are shipped within a maximum of 24 hours (business days) after receipt of your payment, excluding peak periods (sales, Black Friday, and the July/August summer period). Orders placed on the website after 12 p.m. on Fridays, on Saturdays, Sundays, and public holidays will be processed on the next business day.

Remember to check whether your parcel has been damaged or opened before opening it, and take photos of the outside and its contents. If you notice a defect when receiving your order, please contact us as soon as possible via our contact form.

La Maison K-EYES cannot be held responsible for improper use of the product, insufficient or inadequate maintenance or care, normal wear and tear, or any modification of the product by the Customer or a third party.

We recommend checking the dimensions of the glasses you are interested in by clicking “Technical specifications,” available on each product page. There, you will find the dimensions of the frame and lenses to help you make your choice based on your face shape. Feel free to measure your face as well. The bridge width varies from one pair to another. Choose a narrow bridge if you have a fairly slim nose. “Oversized” frames are inherently larger than others and may, for example, be less suitable for small, narrow faces. We provide detailed descriptions of each model to give you as much information as possible and help you make your choice.

You can return most of our collections free of charge (excluding Great Deals, sale periods, and Flash Sales) if you are in mainland France. This means you can easily try the glasses on at home and return the pair that is not suitable.

If you are having trouble choosing your glasses, you can visit one of our retailers’ stores. Go to the Stores page to access the list of our points of sale. We work with retailers all over the world!

Feel free to contact our Customer Service team if you need advice.

You can pay for your order on our website by credit card, via PayPal, or in several installments through the secure Alma payment platform. For credit card payments, we use Stripe’s secure 3D Secure payment service. All information transmitted from the www.k-eyes.com website to the payment system is systematically encrypted to ensure confidentiality. In accordance with the European regulations currently in force on payments (PSD2), you may receive a transaction authorization request to validate orders placed online. This is a notification from your bank on your mobile phone to validate the purchase.

PayPal allows you to pay for your online purchases in 3 interest-free installments. Visit the PayPal website to find out more.

If you have difficulty completing your payment, contact us at +33 3 84 88 20 03 or by clicking here. We will be happy to help you.

First, please check your bank’s transaction authorization request on your mobile phone to validate your purchase.

You can check your card’s expiry date. If it is a new card, you must first have made a payment with your bank card (in person, not online) or withdrawn cash.

After several attempts and/or with several cards, try another available payment method (e.g., PayPal).

If your basket total is high, remember to check your bank card’s spending limit.

You can also check your internet connection, as a weak connection may cause the payment to fail.

If you are still having trouble making the payment, contact us at +33 3 84 88 20 03 or by clicking here. We will be happy to help.

In metropolitan France (excluding overseas territories), shipping is free with Colissimo on orders of €45 or more.
In Europe, home delivery with Colissimo International is free on orders of €75 or more.
In the rest of the world, home delivery with Colissimo International is free on orders of €150 or more.

To ensure optimal delivery, we take special care when packaging our glasses, protecting them properly in oversized packages.

All our orders are shipped within a maximum of 24 hours (business days) after receipt of your payment, excluding busy periods (sales, Black Friday, and the July/August summer period). Orders placed on the website on Fridays after 12 p.m., Saturdays, Sundays, and public holidays are processed on the next business day.

When your order is handled by the carrier, you will receive an email from the carrier containing the tracking link for your package.

The average delivery time by La Poste is between 2 and 4 business days for mainland France, and 3 to 9 business days by Colissimo International for the rest of the world (this may vary depending on customs procedures). You can also choose faster delivery (within 24 hours) by express carrier in mainland France. All parcels come with a tracking number and are delivered with or without a signature.

Colissimo delivery: The postal carrier will leave the package in your mailbox if possible; otherwise, they will leave a delivery notice so that you can collect it from your local post office starting the next day (available for 15 days, then returned to the sender if it is not collected in time).

DHL: If you are not at home, the carrier will contact you to arrange a new delivery using the contact details provided.

We ship worldwide! If you don't find your country in the list of destinations, please don't hesitate to contact us so we can add it if possible.

If your package appears to be lost or stuck, please contact our Customer Service team using our contact form.
Our team will contact the carrier to launch an investigation to locate your package.

If you are not satisfied with your purchase and decide to exercise your right of withdrawal, you may return the item or items at your own expense. Download the form available on this page and enclose it in your return package. You simply need to send the product or products back to us in their original packaging and to the address indicated on the form.

We will issue your refund upon receipt and inspection of your package. We do not offer exchanges.

We will issue your refund upon receipt and inspection of your returned package, excluding shipping costs, within a maximum of 30 days. Items must be returned in their original packaging and must show no defects or signs of wear (excluding after-sales service returns).

Thank you for contacting us by email, mentioning the city/country you are looking for.

Go to the Professional Area page to create your professional account online. This will give you access to dedicated prices and offers. Have a problem or need advice? Please feel free to contact us by phone at +33 3 84 88 20 03, or via our contact form. We will be happy to help you create your account and answer all your questions.

K-EYES is required to comply with the statutory warranty for hidden defects, as defined in Article 1641 of the French Civil Code.

In the event that the delivered product does not conform, please inform our Customer Service via the contact form, clearly stating the non-conformity identified.

In all cases, K-EYES cannot be held responsible for improper use of the product by the Customer, normal wear and tear, lack of maintenance, or any modification of the product by the Customer or a third party.

For more information, please consult our terms and conditions of sale.

No, K-EYES does not cover breakage or theft of your glasses.

From your cart page and before confirming your payment, simply enter the promo code you received by email by clicking Do you have a promo code? If the offers can be combined, you can enter more than one.

Once the payment has been processed, we cannot apply a promotional code. If you think there has been an error, please feel free to contact our customer service through the contact form.

Shipping is free in mainland France (minimum order of €250 excluding VAT).
International shipping costs vary depending on the shipping zone and La Poste’s rate schedules.