It is recommended to wear reading glasses when you have difficulty seeing nearby objects clearly, such as books, newspapers, computer screens, mobile phones, etc. This can manifest through symptoms like headaches, eye strain, blurred vision, pain or tension around the eyes, difficulty focusing on close objects, trouble reading for long periods, and more. If you are 40 years old or older, you may need reading glasses, as this is generally the age when presbyopia begins to develop. Presbyopia is a vision condition that makes it harder to focus on close objects. It is important to consult an optometrist or ophthalmologist for a comprehensive eye exam if you think you might need reading glasses. They can determine whether you need reading glasses and what correction is most suitable for you.

All our reading glasses and polarized adult sunglasses are designed in the South of France, near Saint Tropez. They are then manufactured in Taiwan by a small family business. We have been working with the same company since the founding of Maison K-Eyes in 2004. Why Taiwan? We chose this small island for its expertise, its high standards in quality, as well as the innovative materials and cutting-edge technology available at ultra-competitive costs.

We have also been collaborating for several years with a family business in China with whom we produce part of our Children’s collections. Why China? We selected this country because of its considerable expertise in producing quality materials for sunglass lenses and TPEE frames, an unbreakable and very durable material that is less well mastered in Taiwan.

It has always been essential for our small French company to offer unique, well-designed, and affordable frames to support you every day.

The majority of our frames are made of injected polycarbonate. It is a lightweight and comfortable material for daily wear, which is highly resistant to impacts and scratches.

Our children's sunglasses, on the other hand, are made from BPA-free TPEE (thermoplastic elastomer). TPEE is a recyclable, non-toxic, and hypoallergenic material that is safe for children. It is also soft, flexible, and impact-resistant, making it ideal for outdoor activities and play.

You can find the detailed list of the composition of our glasses on each product page under the "Technical Sheet" tab.

Single vision For seeing up close. These lenses have anti-scratch and anti-smudge coatings.

Bifocal or double-focus For seeing up close in the sun, with just one pair of glasses. They have anti-scratch and anti-smudge coatings.

Blue Light Protection To protect your eyes from screens. Available with or without prescription and filter about 40% of blue light.

All our optical lenses are made of BPA-free acrylic. This material offers high optical clarity and strong impact resistance.

Polarized sunglasses lenses made of BPA-free acrylic. Our polarized lenses are treated to reduce glare, resist scratches and smudges, and feature UV400 protection of Category 3 to protect your eyes 100% from UV rays. They help reduce reflections while enhancing contrast.

Sunglasses lenses made of BPA-free cellulose triacetate. Our sunglasses lenses offer UV400 protection of Category 3 or Category 2. To find out the type of lens, click on Technical Sheet on each model’s page.

To keep your glasses in perfect condition, store them in their case when you are not using them. Keep them in a dry place at room temperature, away from any heat source.

Clean the lenses with clear water. Gently wipe the lenses with a soft, clean, dust-free cloth to avoid scratches.

To clean all or part of your glasses, never use detergent, solvent, hydrocarbon, or corrosive products.

To determine the diopter you need, simply take a diopter test. Download the test available on each product page, then try to read the texts at a distance of about 30 cm. Each text corresponds to a diopter, and yours will be the one corresponding to the text you can read without difficulty. Still, try to always choose the lowest diopter among those that suit you.

Here are some tips to find out your diopter:

- Use your old reading glasses or those of a close person by doing a reading test. Note: you will find the corresponding correction inside the arms of the glasses.

- You will find your correction on your ophthalmologist’s prescription. If your ophthalmologist prescribed glasses for presbyopia, they will have indicated a positive number ranging from +1 to +3.5.

- You can also follow the recommendations generally observed by presbyopia specialists:

+1 ≃ 40 years
+1.5 ≃ 45 years
+2 ≃ 50 years
+2.5 ≃ 55 years
+3 ≃ 60 years
+3.5 ≃ 65 years and older

We invite you to sign up for stock alerts on the product pages to be notified in real time when your favorite models are restocked. Simply click the "Notify me when available" button and enter your email address.

For your information, the models in the Budget section are end-of-line items and will not be restocked.

Once your cart is confirmed and your order is paid, you will receive an order confirmation email. If you have not received this email, please check your spam folder. You can also visit our website, go to your account, under the "Orders" tab, and access all your past orders.

If you have not received the email informing you that the package has left our warehouse, you can quickly contact our Customer Service via our contact form or at 0494452970 to change or cancel your order. We will do our best to respond to your request.
Once you have received the email confirming that your order has been handed over to the carrier, you will no longer be able to make changes or cancel. In this case, you will need to wait to receive your shipment and proceed with its return.

If you have forgotten your password, click on "Forgot password?" from the login page of your customer account. Then enter the email address you used when creating your account. You will receive a temporary link by email to reset your password.

All our orders are shipped within a maximum of 24 hours (business days) after receiving your payment, except during peak periods (sales, Black Friday, summer period July/August). Orders placed on the website after 12 p.m. on Friday, on Saturday, Sunday, and public holidays will be processed on the next business day.

Be sure to check if your package has been damaged or opened before opening it, and take photos of the outside and its contents. If you notice a defect upon receiving your order, please contact us as soon as possible using our contact form.

The K-EYES House cannot be held responsible for improper use of the product, lack of or improper maintenance or care, normal wear and tear of the product, or any modification of the product by the Customer or a third party.

We recommend checking the dimensions of the glasses you are interested in by clicking on the "Technical Sheet" available on each product page. This way, you will find the frame and lens measurements to help you make your choice based on the shape of your face. Feel free to take measurements of your face as well. The nose bridge width varies from one pair to another. Opt for a narrow nose bridge if you have a fairly thin nose. "Oversize" frames are generally larger than others and, for example, are less suitable for small, narrow faces. We provide detailed descriptions of each model to give you as much information as possible to assist you in your choice.

You can return most of our collections free of charge (except for Low Prices, Sale periods, and Flash Sales) if you are in mainland France. This way, you can easily try the glasses at home and send back the pair that doesn’t suit you.

If you have trouble choosing your pair of glasses, you can visit one of our retailer stores. Go to the Stores page to access the list of our sales points. We work with retailers worldwide!

Feel free to contact our Customer Service if you need advice.

You can pay for your order on our website by credit card, via PayPal, or by paying in installments through the secure payment platform Alma. For credit card payments, we use Stripe’s 3D Secure payment service. All information transmitted from the site www.k-eyes.com to the payment system is always encrypted to ensure confidentiality. In accordance with current European regulations on payments (DSP2), you may receive a transaction authorization request to validate the orders you place online. This is a notification from your bank on your mobile phone to confirm the purchase.

PayPal offers you the option to pay for your online purchases in 3 installments without fees. Visit the PayPal website to learn more.

If you have trouble completing your payment, contact us at +33 4 94 45 29 70 or by clicking here. We will be happy to assist you.

We invite you first and foremost to check the transaction authorization request from your bank on your mobile phone to validate your purchase.

You can check the expiration date of your card. If it is a new card, you must have previously made a payment with your bank card (excluding online) or a cash withdrawal.

After several attempts, and/or several cards, try another available payment method (e.g., Paypal).

If your cart is large, consider checking your bank card limit.

You can also check your internet connection, which may cause the payment to fail if it is too weak.

If you still encounter difficulties making the payment, contact us at +33 4 94 45 29 70 or by clicking here. We will be happy to assist you.

In mainland France (excluding overseas territories), delivery is free for orders over €45 with Colissimo.
In Europe, home delivery with Colissimo International is free for purchases over €75.
In the rest of the world, home delivery with Colissimo International is free for purchases over €150.

To ensure optimal delivery, we take special care in packaging our glasses by properly protecting them in oversized boxes.

All our orders are shipped within a maximum of 24 hours (business days) after receiving your payment, except during peak periods (sales, Black Friday, summer period July/August). Orders placed on the website after 12 p.m. on Friday, on Saturday, Sunday, and public holidays are processed on the next business day.

When your order is handled by the carrier, you will receive an email from the carrier containing the tracking link for your package.

The average delivery time by La Poste is between 2 and 4 business days for mainland France, and 3 to 9 business days by Colissimo International for the rest of the world (this may vary depending on customs procedures). You can also choose faster delivery (within 24h) by express carrier in mainland France. All packages come with a tracking number provided with or without a signature.

Delivery by Colissimo: The postman will leave the package in your mailbox if possible; otherwise, they will leave a delivery notice so you can pick it up the next day at your post office (available for 15 days, then returned to the sender if not collected in time).

DHL: If you are not at home, the carrier will contact you to arrange a new delivery based on the contact details provided.

We deliver worldwide! If you don’t find your country in the list of destinations, please feel free to contact us so we can add it if possible.

If your package appears lost or stuck, we invite you to contact our Customer Service through our contact form.
Our team will get in touch with the carrier to initiate an investigation to locate your package.

If you are not satisfied with your purchase and decide to withdraw, you can return the item(s) to us at your own expense. Download the form available on this page and include it in your return package. Then simply send the product(s) back to us in their original packaging and to the address indicated on the form.

We will refund you upon receipt and inspection of your package. We do not offer exchanges.

We will refund you upon receipt and inspection of your returned package, excluding shipping costs, within a maximum of 30 days. Items must be returned in their original packaging and must show no defects or wear (except for after-sales service returns).

Thank you for contacting us by email and mentioning the city/country you are looking for.

Go to the Professional Area page to create your online professional account. This will give you access to dedicated prices and offers. Have a problem or need advice? Feel free to contact us by phone at 04 94 45 29 70, or via our contact form. We will be happy to help you create your account and answer all your questions.

The K-EYES House is required to comply with the legal warranty against hidden defects, as defined in Article 1641 of the Civil Code.

In case of non-conformity of the delivered product, we invite you to inform our Customer Service via the contact form, clearly stating the observed non-conformity.

In all cases, the K-EYES House cannot be held responsible for improper use of the product by the Customer, normal wear and tear of the product, lack of maintenance, or modification of the product by the Customer or a third party.

For more information, please consult our terms and conditions of sale.

No, the K-EYES House does not cover breakage or theft of your glasses.

From your cart page and before confirming your payment, simply enter the promo code received by email by clicking on Do you have a promo code? If the offers can be combined, you can enter several.

Once the payment is confirmed, it is impossible for us to apply a promo code. If you believe there is a mistake, please feel free to contact our customer service via the contact form.

Delivery is free in mainland France (minimum order of €250 excluding tax).
International shipping fees vary depending on the shipping zone and La Poste's rate schedules.